Buy Onlinewith Best Sellers Sales
Kitchen & Housewares : Haier America HDT18PA Space Saver Compact DishwasherBrowse or Search and Buy Online our Best Sellers Shopping Sales of Kitchen & Housewares and Haier America HDT18PA Space Saver Compact Dishwasher. Rating:  - No real complaints after 8 months...just praises.From the mixed reviews, I had my reservations about this product. I was worried about everything from the dishwasher being damaged during shipping to the ease of setting it up, as well as its cleaning capabilities. My biggest worry was having to deal with bad customer service, which was a major theme from some of the worst reviews I read back in February when I made this purchase. I am extremely happy to report, after 8 months of continuous use (at least once a day & sometimes twice a day), that this little dishwasher has proven itself to be an essential part of our tiny kitchen. First, let me report the negatives. Some of the worries I had were not entirely unfounded. The dishwasher arrived in a relatively flimsy box with almost no protection (e.g., styrofoam, packing peanuts) except for the cardboard itself. My order arrived undamaged but I can easily see how others may not be so lucky. After unboxing the dishwasher, there were very few instructions in the booklet provided but, admittedly, there are very few things to do to actually set it up. Being a relatively handy person, I figured out how to attach the product & make it work in about 15 minutes. My faucet has an aerator at the end where the water comes out & all I had to do was unscrew that piece & screw on the funnel-shaped attachment piece that came with the dishwasher. I do not remember any other details about the attachment process (since it was 8 months ago) but I can see how someone less handy would be frustrated with the lack of instructions. Lastly, the electrical cord that comes with this unit is not very long (~3 ft). Since the dishwasher has to be placed at or above the level of the sink for proper drainage & it needs to be close to the faucet for water intake, I imagine that some people would have problems with the short electrical cord if there is not an outlet near the kitchen sink. Overall, I would say that the negatives I mentioned are minor, given your order arrives in working & undamaged conditions. Now here are the major pluses. This dishwasher does an excellent job of properly cleaning our dishes, cutleries, tupperwares, & even small pots & pans that fit inside. No pre-rinsing is necessary as long as all large pieces of food are removed. Since we do not let food harden onto the plate before we wash them, I cannot speak to its capabilities in that respect. One of the 3 options for running the dishwasher is "rinse" & I suppose that anyone who wants to let the dishes sit over night can just use this function to rinse them so that food would not harden onto them. The other two options are "normal" & "heavy". Most of the time, we just use the "normal" option but we do like the "heavy" option when we manage to fit a lot of things in there or when we think they are especially greasy. As far as I can tell, all this latter option does is washing them longer with an extra cycle of rinse as well. I think that there are 2 variables that are very important in terms of getting dishes clean; they are the water temperature & the placement of the things you can to clean. The hot water in our building is already very hot & that certainly helps to get the grease off. There is also a heating element in the dishwasher that makes the water scoldingly hot & most things come out squeaky clean because of that. As for the placement of things inside the dishwasher, it can be a little tricky to optimize what little space there is. As advertized, we have no problems fitting a 4-person place setting, with 4 large plates, 4 little places, 4 sets of cutleries, & 4 mugs. With just two of us eating most of the time, it usually means that we can do all day's dishes at night. We find that it is easiest to leave things outside of the dishwasher until there is enough for a load & then figure out what should go where. It can be like a puzzle but it's really not too bad. One final tip is that by default, the "vent" function is turned on. This is supposed to help dry things inside but we do not use it as we find that air drying works best & saves energy. In our unit, there was no instruction of how not use that option. By trial & error, we figured out that by pressing one of the option button twice (i.e., pressing "normal" twice for the normal option), the "vent" function is turned off. Overall, we love our little Haier dishwasher. We have save lots of time, effort, & water but not doing handwashing & it fits great in our tiny place. Rating:  - YOU HAVE BEEN WARNED!Here's the short timeline of my ownership of this dishwasher. The extended version is below if you are in the mood for a good drama . . . Weeks 1-2 1: $60 at the hardware store to hook it up, constant leaks, spraying of my entire kitchen and semi-clean dishes Week 3: The dishwasher quits completely. Week 4: Haier Customer service agrees to send me a new dishwasher Months 2-6: I call Haier Customer Service weekly because I have not yet received the new dishwasher. The cannot tell me where it is or when I will receive it. Month 7: I receive the new dishwasher and hook it up. It won't even start. I call Haier, and they tell me I can have a new dishwasher. I tell them I do not want a new one because of the problems in months 1-6. The fighting begins. Months 8-9: I repeatedly call Haier, rarely get called back, get yelled at and hung up on by their customer service. Month 9: I give up and swallow the loss. The long version: Stay away from this dishwasher! Before purchasing one, I read the reviews and saw the mix of both good and bad ones, but I was desperate for a dishwasher in my tiny apartment, and decided that I should give it a shot. Huge mistake! When I received the dishwasher, it took me 5 trips to the hardware store and about $60 to purchase all of the necessary plumbing pieces and attachments to properly connect it so that that it would work. I had to tighten all of the attachments daily in order to prevent it from leaking, and had to bolt the drainage hose down so it wouldn't spray my entire kitchen (picture a cobra dancing to a snake charmer) when it was draining. Within two weeks of using it, it began leaking huge amounts of water through the sides of the door when it was filling. So, I purchased rubber hose to plug up the gaps, and began using it again. After another 2 weeks (only 1 month of ownership) it completely stopped working! So, I called Haier customer service, and they agreed to send me a new one. After a month I had not received the new machine, so I began calling and they could not tell me where it was. I called weekly for FIVE MONTHS before I finally received the new machine. I took it out of the box, hooked it up and turned it on, and NOTHING! I tried over and over, but this one was a complete flop straight out of the box. So, I called Haier and they again informed me they would send me a new one. Mind you, at this point I had paid for the original dishwasher six months ago and only had one month of semi-functional use. So I reminded them of the issues in receiving the first replacement and informed then I did not want a new machine, I wanted a refund. This is where the real roller coaster begins. I was transferred all over the Haier customer service department, hung up on, lied to, not called back for weeks at a time. At two different points, conversations were recorded in their logs that NEVER OCCURRED, in which I agreed to their terms. After THREE MONTHS of these fights, I threw out the dishwasher and informed Haier I wanted no further contact with their disfunctional company or their sub-par merchandise. I recommend you avoid all contact you can with this ridiculous company! Rating: - It's Great!I have wanted a dishwasher for a long time. Unfortunately, I have a very small kitchen. Last year I received this little dynamo. I don't know how I ever survived without it. Ahhh! ain't love grand:-) Rating:  - Pleased but with questions.Hello, I own this unit and love it. Sometimes it leaves soap crystals on my dishes. Any suggestions on what soap to use? And some reviews say to use Hot water and others say to use Cold. Please advise. Rating:  - Unsure of the quality of the itemCan't say anything good or bad about the item as it was damaged each time it arrived (2x). I don't think it was the package as much as the shipping servicing handling of the item. One was bashed in on the side and the second was cracked down the bottom panel. I could only return one since the first box was destroyed in the rain (by being left outside by the shipping company). Now I have to go find a box for the 2nd one since Amazon can't seem to supply me with one. So no full refund since I have to go "shop" for a box and buy one to return the damaged item in. |