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Tools & Hardware : Gilmour Pattern Master Impulse Sprinkler Teal #996DBrowse or Search and Buy Online our Best Sellers Shopping Sales of Tools & Hardware and Gilmour Pattern Master Impulse Sprinkler Teal #996D. Rating:  - My LAst SprinklerAfter the gradener breaking the first three of these sprinklers over the past two years., this one quit working all on it own about a week after receiving it. The sprinkler head will not rotate when the water is turned on, when its off it turns freely, but as soon as the water is turned on it quits rotating. I think I find a less expensive more durable sprinkler to replace this last one. Rating:  - an arrogant company, a useless productI have not yet used this sprinkler. It comes without directions, I called the company, thinking, that's not possible, but "customer service" said, "Correct. No directions, just what's written on the cardboard." And that's useless. No directions online and the young woman at customer service seemed quite impatient with me. She said, "Trial and error is the best way to do it." I swear she said that! Well, we'll see. How can I keep myself from getting soaked if I use her trial-and-error method? This is no way to run a company or put out a product. Rating:  - Great so far!Just got this product. It works quite well and the adjustments were quite easy to make. The sprinkler does exactlty what it claims it will do, which is perfect for me since I have a strangely shaped front yard space to water. Before I bought this product I read the negative reviews, so I'll add my comments to those. Some people said the sprinkler would move around and they had to weight it down but I have had no such issues. Others said that when exposed to prolonged bright sun the plastic became brittle and the ring eventually broke. Obviously I haven't had the sprinkler long enough to evaluate that one, and, actually, based on that review I am moving my sprinkler to a shady, covered area after use to try to avoid such an issue. I haven't tried to use it in a series, but I may order another one and see how that works out and add to this review at a later time. Thusfar I am very satisfied with the sprinkler. Rating: - Great concept, bad product and customer serviceI had one of these Pattern Master Impulse units a few years ago and loved it. Bought a new one in March and it works great. Great concept for optimizing water use. Bought two more and they both were defective. The pulse was the same in both the clockwise and counter-clockwise rotations... the short "chatter" pulse typical of the return rotation. Shortens the reach/throw and wastes water. I took them back to the retailer and exchanged for a third unit that performed the same way... very badly... except this one also sticks on a spot in the rotation or fails to rotate at all if the water pressure is above 30 psi. 1 out of 4 worked properly... not good. I contacted Gilmour by email and asked if there was a tension adjustment on the spring or some other remedy for this. Four days later got a reply that asked me to clarify the description of the problem (as clearly stated above). Each subsequent email reply took two days minimum and they offered no solutions to the problem. My last contact from them was a terse..."there is no remedy for this". It has been 5 days and I have not received a response to my last question. Great idea poorly executed in an inferior product sold by an apparently unconcerned, unresponsive company. I am returning this last defective sprinkler and suggesting to the retailer that they not carry this or any other Gilmour product. I once was a fan... but no longer. If you buy a Gilmour product, pray that it works and you don't require assistance from the home office. Rating: - great concept, garbage productI would have paid over twice what it cost me to get a good, solid product instead of this piece of junk. This sprinkler broke after a week of use. The rotation stopped working - it would simply stick in one position and not kick back the other direction. I saw on the box that it had a lifetime guarantee, so I tried to contact the company and they simply ignored my requests. American made, American service, American junk. |