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Software : Norton 360 Version 2.0Browse or Search and Buy Online our Best Sellers Shopping Sales of Software and Norton 360 Version 2.0. Rating:  - Norton has been very, very good to meI wrote a very witty review that you would have, I'm sure, enjoyed immensely, but Amazon.com lost it in transit to the next page. I said something about it not handling spyware and having to dial down the firewall protection to make the start-up work faster. That was about it, except I remember saying the latter was probably my computer's problem for not having enough RAM or ROM or GIGS or whatever. I suppose you can tell that technology is rapidly passing me by. Rating:  - If it installs GREAT, if not, NO CUSTOMER SUPPORTI gave this a one star rating because there is NO CUSTOMER SUPPORT. After 2 hours on hold with the 800 toll free line and my NORTON 360 STILL, after 1 HOUR and 25 MINUTES, STILL trying to connect to THEIR interactive on line customer support center, I am giving up. Oh, and I have high speed DSL and a new computer running Vista, so my compter is NOT the problem. I will eventually get this software running, but next year, I WILL NOT RENEW. I will look for another product. I had read other reviews that said Norton CUSTOMER SUPPORT was awful, I SHOULD HAVE LISTENED. Rating:  - Very happy with this productAt the begining I was hesitant to get this product, but now that I have it installed, is very useful and it gets my pc protected. Rating: - Stay clear!!!For some unexplained reason important add-ons such as parental controls & anti-spam have to be installed via a seperate download after the main install. This has failed on 2 out 3 computers. Watch out for renewal - these guys are highway robbers - they charged my card $75 while the the online price is $60 without my request or approval 3 weeks before the subscription expired. Called them & as expected it was a waste of time. Now I will dispute it with my CC company. Rating: - Never againWow. I installed Norton 360 about a month ago. I work off of Windows XP Home edition. I have had nothing but issues from the start. At first, the installation of Norton and compatibility issues with ServicePack MS installation did something to my registry and completely wiped out my wireless internet connection. Norton's support was of absolutely no help - it was only after speaking with a very kind MS support person that they were able to fix my corrupt registry and get me back on track. In looking on the web this is not an uncommon occurance. Then the backup problems began. Norton makes it difficult to identify and select files - I went through about 2 hours of checking and unchecking boxes only to find that the selections had defaulted back to the original the next time around even after saving the settings. Of course, the default settings automatically back up a huge amount of content well exceeding the "free" allowance and creating the alert to buy more online storage. To my further frustration, my computer is now much slower than it has ever been and trying to do anything with Norton running a process in the background is near impossible. I'm constantly getting low virtual memory notices even though my computer meets all of the system requirements listed on the product box. Just today I began to get the error messages as outlined in some of the other reviews. I had sworn off Norton 3 years ago but decided to give them another try - feeling that after all this time and the success of the company they MUST have improved their product. Apparently, the success of the company is due to their ability to suck the money away from unsuspecting consumers. Fool me once shame on you, fool me twice shame on me. Never again. |